Security

Your funds always safe and available

Regulated for FX derivatives

  • CNMV regulated under firm number 283
  • MiFID II / EMIR compliant
  • Shareholding member of the Spanish Investment Fund Guarantee (FOGAIN)

Regulated for payments

  • Authorised payment institution number 6891
  • Authorized by the National Bank of Spain
  • Payment Service Directive (PSD2) compliant

Client funds safeguarding

  • Clients’ funds remain safeguarded at all time and remain separated from NEO’s own funds
  • We use ING as preferred safeguarding partner
  • Neo never invests clients funds in any type of security or other structured product. Funds are never locked and remain available at all times on demand.

Data security

  • Encrypted database at RSA-2048 standard
  • Continuous backup in multiple data centres
  • Full log trail of every action
  • GDPR-compliant
  • ISO 27001 certification